Privacy Policy

At Sofft Shoes Store, we believe your comfort extends beyond our footwear to include peace of mind about how your personal information is handled. This Privacy Policy explains how we collect, use, protect, and share information about you when you visit or make a purchase from www.wearonsale.com.

1. Information We Collect

To provide you with our seamless shopping experience, we collect the following types of information:

• Personal Identification Information: Name, email address, shipping address, and phone number when you create an account or place an order.
• Payment Information: Credit card details (Visa, MasterCard, JCB) or PayPal account information, processed through secure payment gateways. We do not store your full payment card details on our servers.
• Technical Information: IP address, browser type, device information, and browsing behavior on our site.
• Communication Data: Records of your interactions with our customer service team.
• Preferences: Information about your product interests, shopping preferences, and wish list items.

2. How We Use Your Information

We use your information to enhance your shopping experience with our comfort-focused products:

• Process your orders and payments securely
• Provide customer support and respond to inquiries
• Send order confirmations and shipping notifications
• Personalize your shopping experience based on your preferences
• Improve our website, products, and services
• Send marketing communications (with your consent)
• Prevent fraud and enhance security
• Comply with legal obligations

3. Information Sharing and Disclosure

We value your privacy and do not sell your personal information. We may share your information in the following limited circumstances:

• Service Providers: With trusted third parties who assist in operating our website, processing payments, shipping orders, or conducting business activities.
• Legal Compliance: When required by law or to protect our rights, safety, or property.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
• With Your Consent: When you explicitly consent to specific information sharing.

4. Data Storage and Security

We implement comprehensive security measures to protect your information:

• SSL Encryption: All data transmitted between your browser and our website is encrypted using industry-standard Secure Socket Layer (SSL) technology.
• Payment Security: Payment transactions are processed through PCI-DSS compliant payment gateways.
• Limited Data Retention: We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy.
• International Transfers: As we serve customers globally (excluding some Asian countries and remote locations), your data may be transferred to and processed in countries outside your residence.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to certain legal obligations.
• Objection: Object to processing of your personal information for direct marketing.
• Data Portability: Request transfer of your data to another service provider.
• Withdraw Consent: Withdraw previously given consent at any time.

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for basic site functionality and secure shopping cart operations.
• Analytical Cookies: Help us understand how visitors interact with our website.
• Preference Cookies: Remember your settings and preferences.
• Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness.

You can control cookie settings through your browser preferences. Note that disabling cookies may affect your shopping experience.

7. Children’s Privacy

While we offer Kids’ Sets in our product line, our website is not directed at children under 16. We do not knowingly collect personal information from children without parental consent.

8. International Data Transfers

As a global retailer (serving customers worldwide with some exceptions), your information may be transferred to and processed in countries with different data protection laws. We ensure appropriate safeguards are in place for such transfers.

9. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the new policy on our website with an updated effective date.

10. Contact Us

Thank you for trusting Sofft Shoes Store with your comfort-focused shopping needs. We’re committed to protecting your privacy as carefully as we craft our footwear collections.